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Built on the world's most capable AI.

Insurance Advice runs on Anthropic's Claude — the AI model that leads on long-document reasoning, instruction-following precision, and safety-first design.

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About Anthropic

The AI company built on safety.

Founded in 2021 by former OpenAI researchers. Their mission is to build AI systems that are reliable, interpretable, and steerable. Claude is their flagship model.

  • Founded by former OpenAI leadership — deep AI research expertise
  • Over $7 billion in funding from Google, Spark Capital, and others
  • Used by Notion, DuckDuckGo, Quora, and thousands of enterprises
  • Constitutional AI — designed to be helpful, harmless, and honest
Anthropic
AI safety company · San Francisco
Founded
2021
Total funding
$7.6B+
Flagship model
Claude
Approach
Constitutional AI
Claude by the numbers

The specs that matter for insurance.

Context window
1,000,000 tokens
Reads an entire 150-page PDS in a single pass. No chunking, no lost context between sections.
Output format
Structured JSON
Guaranteed valid JSON through constrained decoding — zero parsing failures, zero retries.
Reasoning
Adaptive thinking
Allocates more reasoning to complex clauses automatically. Simple fields get fast extraction.
Traceability
Citations API
Every claim links to the exact section, page, and clause. Click-to-source verification built in.
Why Claude

We evaluated every model. Claude won.

For insurance document analysis, three capabilities matter: long-document reasoning, instruction precision, and the discipline to say "I don't know."

CapabilityClaude (Anthropic)GPT-4o (OpenAI)Gemini (Google)
Context window1M tokens ✓128K tokens1M tokens ✓
Single-pass 150pg PDSYes ✓Requires chunkingYes ✓
Structured JSON outputConstrained ✓JSON mode ✓Less reliable
Adaptive reasoningBuilt-in ✓Not availableLimited
Native citations APIYes ✓Not availableNot available
Refuses when uncertainConstitutional AI ✓SometimesSometimes
Zero data retentionYes ✓Yes ✓Enterprise only
Data lifecycle
You upload a PDS
Encrypted, sent to our Sydney server
Claude analyses the document
Processed via API — zero data retention
Anthropic discards your data
Not stored, not trained on, not accessible
Results stored in Sydney
7-year retention, tenant-isolated, encrypted
Your Data

Anthropic never trains on your documents.

Your PDS is sent to Claude's API for analysis and then discarded. Never stored, never used for training, never accessible to other customers.

  • Zero data retention — Anthropic processes and discards
  • No training on customer data — your policies never improve their model
  • Contractual DPA in place with Anthropic
  • SOC 2 Type II compliant — independently audited
  • Results stored by Insurance Advice in Sydney — 7-year retention
What Claude enables

The capabilities Claude unlocks for insurance.

We use Claude's API as a structured analysis engine with insurance-specific system prompts, constrained outputs, and compliance guardrails.

Full PDS Analysis

Reads every page, extracts every clause, maps every exclusion, identifies coverage gaps — all in a single 60-second API call with structured JSON output.

Multi-Policy Comparison

1M-token window fits three 80-page PDFs simultaneously. Normalises terminology across insurers and builds a structured comparison matrix.

Ask IA Conversations

Answers questions grounded in your uploaded documents with citation-backed responses. If the answer isn't in the PDS, Claude says so.

Confidence Scoring

Evaluates each extracted field individually — High, Medium, or Low — with a rationale. Step-by-step scoring outperforms blanket confidence.

ASIC Guardrails

System prompt encodes ASIC-compliant boundaries. Never crosses into personal advice, always appends General Advice Warning, flags when expert review is needed.

Terminology Normalisation

Maps insurer-specific language to canonical concepts. "Words with Special Meaning" and "What you are not covered for" are both correctly identified.

Contact

AI-powered insurance.
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