Compliance Guides

AFSL, ASIC & GICOP made practical.

Plain-English guides to the regulations Australian insurance professionals deal with every day. What they require, what they mean, and how Insurance Advice helps you comply.

ASIC
Best Interests Duty (s961B) — A Broker's Guide
What ASIC actually requires when they say "reasonable investigation." The safe harbour steps, what to document, and how AI evidence satisfies each obligation.
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ICA
General Insurance Code of Practice 2024 — What Changed
Key updates — claims timeframes, renewal disclosure, complaints handling, vulnerable customers. What brokers need to do differently.
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ASIC
General Advice Warning — When, Where, and How
When the GAW is required, what it must say, where it must appear, and the difference between general and personal advice.
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AFSL
AFSL Obligations — The Complete Checklist for Insurance Firms
Every ongoing obligation for AFSL holders in general insurance — from financial requirements to breach reporting. A practical quarterly audit checklist.
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ASIC
RG 271 — Complaints Handling for Insurance Brokers
IDR response deadlines, acknowledgement timeframes, what counts as a "complaint," and when to escalate to AFCA.
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Privacy Act
Privacy Act & AI — Preparing for the December 2026 Amendments
Automated decision-making transparency requirements — what they mean for AI-assisted insurance workflows and how to build compliance in now.
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ASIC
Breach Reporting Under s912DAA — What Triggers a Report
The significance test, the 30-day reporting deadline, dual-regulator obligations, and how to maintain a compliant breach register.
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APRA
CPS 234 — Information Security for Insurance Firms
What APRA expects — roles, incident management, testing, third-party vendor requirements. How to satisfy CPS 234 when using AI.
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Treasury
AI Governance for Insurance — ASIC REP 798 Explained
ASIC examined 23 licensees and 624 AI use cases. The governance gaps they found and what your firm should do before the next review cycle.
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